BenchOS runs real repair businesses every day, and it ships fast — most weeks bring several improvements. Here's an honest picture of what's live, what's in motion, and what's next.
Tickets, device history by serial, signatures, quotes, invoicing, inventory & POs, customer portal, multi-location.
Cards, countertop readers, payment links, deposits and subscriptions through your own Stripe account.
Warranty & coverage lookups with Find My detection, parts with real pricing, repair creation — from inside the ticket.
Labor credits computed at real tier rates, invoiced to Apple, matched against credit memos — with an "Apple still owes you" view.
New tickets and appointments posted to your Slack channels; customer SMS updates via Twilio; branded email via Resend.
USPS, FedEx, UPS & DHL labels at the best rate via Shippo, with tracking tied to the ticket.
Connect your workspace and pick a channel in seconds — no webhook copy-pasting.
A guided path from signup to first ticket: company info, location, payments, email — with the app teaching you where things live.
Two-factor authentication shipped; org-level 2FA policies and finer-grained roles are in progress.
This site, honest pricing, and public docs that keep pace with the product.
Invoices and payments flowing straight into your books.
Onsite and remote appointments in Google Calendar and Outlook.
Payment received, ready-for-pickup, parts arrived, daily summary — choose what posts where.
Real-time events to your own URLs for custom automations.
Beyond the US — Canada first, then the UK, Australia & New Zealand: currencies, tax models, and local payment support.
This page is direction, not a contract — priorities shift with what our shops need most. Something missing that would make BenchOS work for you? Tell us — real requests move the list.
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