Every plan is the full platform: tickets, invoicing, inventory, payments, portal, multi-location. You're choosing how you pay and whether you need Apple GSX.
The full platform, free
For growing shops
For Apple service providers
Prices per location. Annual is two months free on the launch price. Card processing fees are Stripe's own and billed by Stripe. Upgrade, downgrade or cancel any time from Settings.
Three differences, no fine print: the card platform fee, the support level, and Apple GSX.
| Features | Bench $0 | Pro $79/mo $790/yr | AASP $249/mo $2,490/yr |
|---|---|---|---|
| Point of Sale | |||
| Repair tickets & intake | |||
| Device history by serial | |||
| Quotes & estimates | |||
| Signature capture | |||
| Customer portal | |||
| Kiosk mode | |||
| Payments | |||
| Card payments (Stripe) | |||
| Terminal card readers | |||
| Payment links | |||
| Deposits & partial payments | |||
| Card on file / repeat charge | |||
| Recurring subscriptions | |||
| Cash drawer & till counts | |||
| Card platform fee | 0.5% | None | None |
| Inventory | |||
| Products & pricing | |||
| Serialized units | |||
| Stock by location | |||
| Purchase orders | |||
| Suppliers | |||
| Refurb pipeline | |||
| Location transfers | |||
| Apple GSX AASP exclusive | |||
| Warranty & coverage lookup | - | - | |
| Apple parts lookup & ordering | - | - | |
| GSX repair creation & submission | - | - | |
| GSX reservations | - | - | |
| AST 2 diagnostics | - | - | |
| AASP labor reimbursement reconciliation | - | - | |
| Multi-location & Ops | |||
| Multiple locations | |||
| Reporting & analytics | |||
| Slack, SMS & email notifications | |||
| Shipping labels | |||
| Roles & permissions | |||
| Two-factor authentication | |||
| Support | |||
| Support level | Standard | Priority | Priority |
| Start free | Start with Pro | Start with AASP | |
Yes. Tickets, invoicing, inventory, payments, portal: everything except GSX. The 0.5% card fee is the price; there's no feature wall waiting for you.
No. BenchOS uses Stripe: connect your existing Stripe account or create one during setup, and pair Stripe card readers for the counter.
One missed Apple labor credit is $35 to $77. The AASP plan computes, invoices and reconciles every credit against Apple's actual memos. At any real repair volume it pays for itself, before counting the hours saved living inside GSX.
Under 10 minutes once Apple has approved your organization. Ask Apple to add the BenchOS IP to your GSX allowlist, open the Integrations page, upload your active Apple service certificate, and map your GSX fields. Then you're pulling parts, submitting repairs and running diagnostics straight from the ticket. No gateway to install, no servers to run.
Yes. Customers, devices, and history can be imported. We've migrated full multi-location shops. Get in touch and we'll help.